Revveve offers gift cards HERE.
We accept the following forms of payment: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay and Amazon Pay.
The Basics
Orders & Shipping
We are unable to make changes to or cancel an order once it is in progress. These changes include Shipping address, product size, or product quantity.
Standard Ground Shipping (UPS)
Orders with our standard Economy Shipping typically take between 1-3 business days to be processed and shipped from our warehouse. Orders shipped via standard shipping typically arrive in three (3) to eight (8) business days (Monday through Friday, not including holidays) for the Continental United States.
Priority Shipping (shipped via UPS 2nd Day Air)
Orders with Priority Shipping are processed once credit card authorization and address verification have been obtained. Orders shipped via express delivery typically arrive in two (2) to four (4) business days (Monday through Friday, not including holidays) for the Continental United States. Express shipping requires a physical address. UPS cannot deliver to a P.O. Box. All orders are shipped within 1-3 business days.
During sales or promotional periods, please allow 4-6 business days for your orders to be processed and shipped from our warehouse.
Please note, our warehouse is not open on Saturday or Sunday. If you place an order on Friday, it will be processed the following week.
Revveve cannot be held accountable for packages where tracking information states the package has been delivered to your order address. If this is the case, please reach out to the carrier to further investigate what happened.
Orders typically arrive in 3-8 business days after the tracking has been initiated.
UPS (1-800-742-5877)
Here is UPS's claim site. Please provide them your tracking number supplied to you.
If Revveve's website marks down the price of an item you've already purchased, we cannot adjust the price for a refund. We do not offer price matching or sale adjustments on items once purchased.
Returns
You may initiate your return HERE.
Returns are only available for full-priced items if they are in their original packaging and condition without being washed or worn. Revveve offers STORE CREDIT ONLY within 14 days of the order's original ship date. Your store credit will be in the form of an E-gift card which will be available within 3 to 5 days after we receive and process the return. Each E-gift card will expire five (5) years after the original issue date.
Cancellations:
Please note that our orders CANNOT be cancelled, changed or modified after checkout due to our quick turnaround and processing times.
Damaged or Defective items on receipt:
If you receive a damaged item, please use our returns portal here within 72 hours of receipt. If the notification occurs outside of this window, we can no longer process the return. All damaged goods require a submitted photo to be reviewed. Please include any damaged or defective areas in the photo along with your order number in the portal.
Each E-gift card will expire five (5) years after the original issue date.
Returns are FREE during the return window.
Contact Us
Revveve does not yet offer a physical store but we do hope to offer this in the near future. You can reach us at help@revveve.com.
We can be reached via email at help@revveve.com. We will try to respond as soon as possible.